Why Does It Take So Long?

Clients often ask me………….why does an ADA Accessibility Field Survey & Report take so long??  In the clients mind you simply need to visit a property, look at a couple of items and do a little writing.   How can it take so long??   The answer to this question varies by property; however, to start I usually explain to clients the tremendous amount of information that must be gathered during an ADA Accessibility Field Survey.

As an example, for every door in the building I must check about 10 separate items.   This list includes, but is not limited to the following:

1.       Width

2.       Height

3.       Threshold

4.       Kickplate

5.       Door Lever

6.       Lever Height

7.       Closing Speed

8.       Push/Pull Force

9.       Strike Edge Clearance ( Interior & Exterior )

10.     Required Signage

For a high rise office building there can easily be 20 to 30 doors per floor with each door taking 10 – 15 minute per door.  This could result in a door survey that takes several hours especially if there are many different types of doors.   And this is just the time necessary to survey the doors.   There are many other items that must be checked during an Accessibility Survey that can also take a number of hours to survey including the toilet rooms where there is an endless list of items that must be checked.

In addition to the field survey, there can be a number of hours spent in the preparation of the data into a format for presentation to the client depending on what type of report the client is requesting.   In California, the “gold standard” is the Certified Access Specialist Report.   This report is the most inclusive and best report for the client; however, it takes a number of hours after the field survey to complete.  Time estimates vary by CASp, but the office time to complete the report is often a multiple of the hours spent in the field.   And in addition, a CASp may need to spend a number of hours in researching a particular issues as the accessibility requirements are general in nature and don’t address specific issues as they relate to a specific property.

All in all, the hours needed to survey and prepare the data for a client can often equal several days for even the smallest project.  

Parking Must Be Level

Businesses all over California are being hit by lawsuits for nonconforming accessible parking stalls.   While most of these stalls may appear to be in compliance, most are not and even if the accessible stall is the correct size and has the proper signage, there are still hidden nonconforming conditions on the ground in the form of the accessible parking stall level.   

Accessible parking stalls and the adjacent aisle must be level.   If not, those disabled individuals that use a specialized van can not load and unload via the ramp or hydraulic lift that many of the vans have on the passenger side.   This is a really big issue as it really makes no sense to have an accessible stall with the proper signage that the disabled can not use because they can not get out of their van.

I wrote about this issue in detail in my blog on December 9, 2013 at which time I showed an example of a nonconforming stall and discussed the issues related to stall level and despite my warnings, businesses are continuing to have lawsuits filed against them for accessible parking spaces that are not level.   Drive around town as I do and it’s easy to spot businesses that have received lawsuits………….they have a brand new completely regarded and repaved accessible parking stall.   The photograph above shows just such case. 

  

Previously the parking lot shown in the photograph had an accessible parking stall at the other end of the parking lot that was not level.   To get this parking space level, the new accessible space needed to be completely regarded and a retaining curb was installed to deal with the grade difference.   Not necessarily the best situation, but always better than a lawsuit.

As many of the ADA lawsuits that my clients receive are for ADA violations in the parking lot, I can not stress enough that accessibility in parking lots must be PERFECT.    Having a parking lot with perfect accessibility is one of the best ways to avoid ADA lawsuits although it’s also important to address ALL of the ADA issues on a property to be completely secure.  Also, please remember when making ADA improvements, you must consult your local building officials as to any permits or approvals that may be required.

Don't Use The Word Handicapped

I was meeting with a client the other day and as we were discussing the improvements that he needed to make to his property, he kept referring to them as handicapped improvements.   After a couple mentions of the word, I explained to him the word handicapped was demeaning to those with disabilities and he should use the word disabled instead of handicapped.

The reason we use the word disabled instead of handicapped is because many individuals in the disabled community do not consider their disability a handicapped.   Many in the disabled community can have completely normal lives despite their disability so to describe them as handicapped would be totally inaccurate.

Using the word disabled instead of handicapped is hard for many of those in the design profession including architects, building officials and contractors because when the Americans with Disabilities Act (ADA) was first sign into law, many would refer to the improvements as handicapped improvements and as time went on, the word stuck.

Now in 2014, we and I specifically need to make sure we all use the correct nomenclature and refer to individuals as disabled and the improvements that are made for the disabled are referred to as accessibility improvements.

Non-Conforming Detectable Warnings

Detectable Warnings are used to warn someone with limited or no eyesight that they are about to enter a dangerous area such as rail tracks, a vehicular pathway or even a water feature.   These warnings can literally be a life-savor for the blind.

Section 11B-705 of the California Building Code (CBC) details the specific requirements for Detectable Warnings.   Some of the information included in 11B-705 includes horizontal and vertical dimensions for the required domes as well as the horizontal spacing for the domes.  It also states that Detectable Warnings should be of a contrasting color and of a different texture from the surrounding surfaces.   There is even a mathematical formula within the section to determine if the required visual contrast is acceptable.

In addition to requirements for size, color and texture, CBC Section 11B-705.3 states that Detectable Warnings be approved by the Division of the State Architect (DSA).   This is important because several years ago, there were several products on the market that did not meet the requirements and deteriorated over time ultimately providing little or no warning to the blind.

The photograph above shows a Detectable Warning that is made out of stamped concrete.   As you can see from the photograph, the domes that warn the blind that they are about to venture into traffic lanes are badly worn and now provide little if any warning for the blind.  In addition, the stamped concrete provides no contrasting color to warn those with limited sight.  This is one of the reasons that Detectable Warnings are to be approved by the Division of the State Architect.  It’s also important to note that because the Detectable Warnings need to be of a type approved by the State Architect, they tend to be a little expensive, but are well worth the added expense as they provide a degree of safety for those individuals with limited or no vision.

Handrails For Ramps

The photograph above shows a recently completed ramp to a newly renovated tenant space.   What’s surprising about this photograph are the handrails on either side of the ramp.   The ADA specifically requires that handrails be located on either side of a ramp and that they be continuous to each end of the ramp.   Why do they need to be continuous??   The answer is simple………many individuals with disabilities are not very steady on their feet and this is especially true when they are walking on inclined surfaces.  As a result, the handrails need to be continuous to allow someone to completely transverse the full length of the ramp while holding onto the handrail.  As you can see from the photograph, the handrail on one side is not continuous and therefore this handrail could be the subject of an ADA lawsuit.

It’s also a requirement of the ADA that rails extend 12” beyond the top and the bottom of the ramp.   This is so that someone with a disability can steady themselves at the top or bottom of the ramp by holding onto the 12” rail extension before they continue on their way.  

It’s also important to note that there is a very specific height range for the top of the handrail and specific dimensions for the diameter of the rail.   In addition and in order to provide stability to wheelchair users, a rail or a curb is also required at the bottom of the handrail as shown in the photograph in order to keep the wheels of the wheelchair from going off the edge of the ramp.

There are also some very specific requirements for the slope of the ramp.   It can not slope over 8.33% and this is considered the maximum slope.   When designing a ramp, it should be designed with the least slope possible as even a ramp that is sloped at 8.33% is difficult for those with disabilities to use.   For the layperson, a slope of 8.33% translates into 12” in length for every 1” in height rise.   For example, if a ramp needs to go up 12” then it would need to be 12’-0” long.   There are also certain issues with regards to landings, etc. that must be addressed when designing a ramp.

Eliminating Obstacles

 

Stairs are a big obstacle for wheelchairs.   If someone must access stairs to get to the main entry door of your facility then you are discriminating against the disabled because they can not enter and utilize the services of your facility as others can.

There are many ways to address this issue and make stairs accessible, but in general, they usually all involve a ramp.   The photograph shown above is one way to address the issue.   As you can see, a ramp has been added to the stairs that still allows the stairs to be utilized while providing a ramp for the disabled.   As a side note, some believe that a portable ramp will work instead of a permanent ramp; however, this is not necessarily true.   Those with disabilities should not be required to wait until an employee can find and install the temporary ramp especially since the ADA has been in effect for over 20 years now.

While ramps offer access to the disabled, it’s important to understand there are many requirements to be satisfied when constructing a ramp.   There are certain dimensions for the height and thickness of the handrail, and there needs to be a based at the bottom of the handrail so a wheelchair will not accidently run off the ramp.   There are also strict guidelines with regards to the slope of the ramp.

One of the issues about ramps that seems to confuse everyone is why the handrail is extended beyond the top and bottom of a ramp.   The answer to this is really very simple.   Many of those with disabilities are able to walk, but they are not very steady of their feet and any change in elevation such as going up a ramp causes them to be even less stable.  The purpose of the extensions at the top and the bottom is to allow someone that is not very stable on their feet to stop on the level surface at the top or bottom and hold on to the rail to stabilize themselves before they continue on their way.

ADA Strategies

Last week in a telephone call I was reminded again as to how property and business owners struggle AGAINST the Americans with Disabilities Act (ADA).   In public most will say they support the ADA 100%, but when asked to make improvements to their businesses or properties to accommodate the disabled, many will spend thousands of dollars to “get out of it” instead of making the improvements and while they may be partially successful at “getting out if it”, most do not realize it’s only a temporary solution.

There are many ways businesses get out of making ADA improvements.   Some simply are reactionary and when they get a lawsuit for violations of the ADA they simply make an out of court settlement and consider it the cost of doing business.   This is unfortunate as this strategy does nothing to protect them against further lawsuits.   I have seen businesses get ADA lawsuits 3 and 4 times and each time they pay out several thousands dollars and still have not made any improvements that will prevent future ADA lawsuits.   This quite simply is a loosing strategy.

Another strategy is intentionally ignorance of the law.   I can not tell you how many property and business owners say to me they had no idea they were out of compliance with the ADA.   Along this same theme are owners who choose to only have isolated portions of their properties surveyed by an accessibility professional.   They somehow believe that if they don’t know about all of the violations on their property or in their business then they can claim ignorance of the law.   While not being a lawyer, I can certainly tell you this is not true and ignorance of the law is no a defense against an ADA lawsuits.

A third strategy commonly used by property and business owners is to try and comply, but do so by “cutting corners”.    This usually happens after a lawsuit has been filed and the property or business owner decides to address the issue in the cheapest manner possible.   This often involves blindly making corrections as described in the lawsuit and falsely believing they have fully addressed the problem not realizing that their property or business has several other violations that could and probably will be the subject of a lawsuit in the future. 

Property and business owners need to understand there is no defense for not conforming to the Americans with Disabilities Act (ADA) and they should enlist the services of an accessibility professional ( CASp in California ) to help them navigate the often confusing world of accessibility.   Not only does full compliance help to prevent lawsuits, it also increases revenues as there are many in the disabled community who only patronize properties and businesses that are fully compliant with the ADA.