 Are You Going To Finish Strong?Awesome video! If you watch only one video today make sure it is this one! Nick Vujicic has no limbs but he leads an incredible life! |
Saturday, February 21, 2009
Something to Think about...
Friday, December 26, 2008
How can I help You?
Well today is the day after Christmas and hopefully you got everything on your wish list. For those who did not you'll be one of the many being asked, "How can I help You"? I have noticed that sales people can get a little flustered when they interact with a customer who has a disability.
My friend had went into Best Buy and was looking at hands free headset for home use and a sales person has approached my friend and started talking about all the features each set offered,which was great. I myself appreciate any knowledgeable insight before I purchase anything. The awkwardness was apparent when the sales man started to say, "alot of our uh, um, blind customers like this one."
It was clear that the sales person did not want to offend my friend(who used a wheelchair)by using the term blind. Although there was nothing wrong with his statement, he was not confident about the correct language to use when interacting with a person with a disability. Which brings me to the reason for this post. There is a growing need for sensitivity training.
Sensitivity training can dispel misconceptions that an individual may have about a person with a disability, it can also demonstrate "person first" language when addressing a person with a disability. It is always better to say,"person with a disability" than a "disabled person."
According to a recent study by Diversity,Inc. People with disabilities have $220 billion in discretionary spending power. 62% of people with disabilities say they are likely to do business with companies that have a commitment to diversity and equal treatment of employees.
Personally, I will not return to a store or restaurant that I feel has not treat me with the same dignity and respect as its other customers. I also know that "word of mouth" greatly influences where a spend my money. Personal attention and professionalism is they key to ANYONE being a repeat customer and stimulating the economy.
As always, your comments are appreciated.
My friend had went into Best Buy and was looking at hands free headset for home use and a sales person has approached my friend and started talking about all the features each set offered,which was great. I myself appreciate any knowledgeable insight before I purchase anything. The awkwardness was apparent when the sales man started to say, "alot of our uh, um, blind customers like this one."
It was clear that the sales person did not want to offend my friend(who used a wheelchair)by using the term blind. Although there was nothing wrong with his statement, he was not confident about the correct language to use when interacting with a person with a disability. Which brings me to the reason for this post. There is a growing need for sensitivity training.
Sensitivity training can dispel misconceptions that an individual may have about a person with a disability, it can also demonstrate "person first" language when addressing a person with a disability. It is always better to say,"person with a disability" than a "disabled person."
According to a recent study by Diversity,Inc. People with disabilities have $220 billion in discretionary spending power. 62% of people with disabilities say they are likely to do business with companies that have a commitment to diversity and equal treatment of employees.
Personally, I will not return to a store or restaurant that I feel has not treat me with the same dignity and respect as its other customers. I also know that "word of mouth" greatly influences where a spend my money. Personal attention and professionalism is they key to ANYONE being a repeat customer and stimulating the economy.
As always, your comments are appreciated.
Wednesday, November 12, 2008
New video and poll survey post on accessibility today blog
Hello,
Please take the time to participate in Accessibility Polling Place Survey. This poll will be up for 2 weeks and you can see the results there as well.
Also a great video about the "Last Lecture" is there Enjoy!
Please take the time to participate in Accessibility Polling Place Survey. This poll will be up for 2 weeks and you can see the results there as well.
Also a great video about the "Last Lecture" is there Enjoy!
"Last Lecture" by Professor Randy Pausch
Please take the time to watch this remarkable video.I know it is rather long, but it has truly change my view on how important it is to cherish every moment of your life!
Here is the transcript in PDF
Here is the transcript in PDF
Friday, October 31, 2008
Exercise your right to vote
As we all know Tuesday, November 4th is your chance to vote.
No mattter who your canidate of choice is, if you don't vote you lose your voice.
this helpful linkwill help you find your polling place, tells you what to bring with you when you vote and a 1866-ourvote number to call if you have a voting problem.
No mattter who your canidate of choice is, if you don't vote you lose your voice.
this helpful linkwill help you find your polling place, tells you what to bring with you when you vote and a 1866-ourvote number to call if you have a voting problem.
Thursday, September 04, 2008
NORTHWEST-DISABLED Judge won't quash disability lawsuit against NWA
Judge won't quash disability lawsuit against NWA
DETROIT (AP) - A Detroit federal judge has refused to throw out
part of a lawsuit accusing Northwest Airlines of discriminating
against physically disabled passengers at Detroit Metropolitan
Airport.
The judge says five plaintiffs can proceed with their suit.
The five say Eagan, Minnesota-based Northwest violated the
Americans with Disabilities Act.
The lawsuit filed earlier this year says Metro Airport and
Northwest personnel dropped disabled passengers to the floor,
failed to provide boarding help and damaged wheelchairs.
The Wayne County Airport Authority that runs the airport has
been dropped as a defendant.
A request for comment from Northwest was forwarded to airline
spokesman Vin Parker.
DETROIT (AP) - A Detroit federal judge has refused to throw out
part of a lawsuit accusing Northwest Airlines of discriminating
against physically disabled passengers at Detroit Metropolitan
Airport.
The judge says five plaintiffs can proceed with their suit.
The five say Eagan, Minnesota-based Northwest violated the
Americans with Disabilities Act.
The lawsuit filed earlier this year says Metro Airport and
Northwest personnel dropped disabled passengers to the floor,
failed to provide boarding help and damaged wheelchairs.
The Wayne County Airport Authority that runs the airport has
been dropped as a defendant.
A request for comment from Northwest was forwarded to airline
spokesman Vin Parker.
Wednesday, August 06, 2008
Local Public Transportation Millage Renewal Passed By Significant Percentage
Local transportation services throughout Genesee County, Michigan wins Millage renewal. With a result of
YES 69%
No 31%
This favorable vote will allow the elderly and persons with disabilities to independently travel to activities in the community, work, school and essential medical appointments.
Support your local tranpotation, regaurdless what state you live in. Accessible transportation is vital for everyone!
YES 69%
No 31%
This favorable vote will allow the elderly and persons with disabilities to independently travel to activities in the community, work, school and essential medical appointments.
Support your local tranpotation, regaurdless what state you live in. Accessible transportation is vital for everyone!
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