Metro Airport and Northwest Airlines dropped disabled passengers to the floor, failed to provide boarding assistance to the disabled, damaged wheelchairs by tossing them in baggage storage and failed to provide an area for seeing-eye dogs to relieve themselves, a lawsuit filed today in Detroit says.
Five disabled travelers sued the Wayne County Airport Authority and Northwest Airlines in U.S. District Court in Detroit. The suit seeks no monetary damages, but asks that the airport and Northwest follow basic federal laws and rules.
follow this link to read more
http://www.freep.com/apps/pbcs.dll/article?AID=/20080414/NEWS02/80414030/1004"
Tuesday, April 15, 2008
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1 comments:
I will not fly with Northwest Airlines, due to 2 prior flights. They were little to no help.
As a person who has a disability, I filed complaints with Northwest on each occasion.
They apologized and sent me a flight voucher both times. This proceedure does not seem to fix the problem!
thank you SAM B.
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